UB Funkey Passwords ~ write them down!

I received an email this morning from someone whose passwords were no longer filled in automatically. They no longer had the "save password" checked off for a couple of their log in names, and they don't know how that happened. Unfortunately they don't remember their passwords, and didn't fill in the security question when they created their names.

Has anyone else had this problem?

When we login, our passwords have always been saved (checked), so we rely on that. But I have wondered what might happen if it didn't save one day. We have so many log in names that we don't remember all of them. I'm not sure how the security question would work in that case.

So, everyone, you might want to write down your passwords so you don't forget!

{If you do forget your password, you can contact Mattel's customer relations line, the number is in the back of the instruction manual. They can tell you.}

So just wondering if anyone has experience with this, and if there is another way to gain access to recover from that problem.