Wednesday, December 31, 2008

Warning: Do not download the 4.5 update twice

That title might not sound right, about the alert to not accept the download again if you already have it. But it did just happen to a Funkey player and his mom. Andrea W. was kind enough to write in so we can alert others so it doesn't happen to you too.

This is what she wrote:
"I just wanted to mention a new issue with the 4.5 update. I was one of the lucky few able to download and install it on December 19. However, when we started the game today, it prompted us to download it again (it said 0 KB and 0 minutes to download). I thought it was something we needed to do in order for the update to be recognized, so I told my son to go ahead. After that, the software would not restart and I started getting error messages all over the place. I had to uninstall UB Funkeys completely. "


Andrea also made a great discovery that others have asked about ~ she found that you can download the UB Funkeys starter software online if you can't find your original installation disk. Here's the link to the Mattel Consumer Relations Answer Center where there is an information sheet and the exe file is within that sheet: http://service.mattel.com

Andrea used it and it worked fine. It installed version 3.2, but then the rest of the updates came through to 4.5 automatically.

And as Jareno wrote in the comment section below, if you use your same Unique Funkey Name, you'll still have your progress (trophies, quests, games, cribs, etc)

33 comments:

FUNKALUNK said...

Same thing hapened to me. It read. ACCESS VIOLATION-######. But i never ended up uninstalling it. *phew* i had to restart the computer but after that everything was fine.

Jareno said...

Something like that has happened to me. If they already have a Unique Funkey Name, I Uninstalled the game, and re-installed. when you're ready to make a new account, when you log in, select "I Already have a Unique Funkey Name." And Type it in. There should be no problems and they should have all of their progress. That should work.

Onewa80 said...

Oh. My. Gosh.
I will never download it twice EVER again.

-80

Sammy said...

robyn all you wunt evey one to do its E-male you i see it wote dane evey wrear.

Robyn said...

Sammy - Are you serious?

chris said...

Same thing happened to me I first got just funkiki but then I actually did download the update again and it worked.

One more minute to 2009 so.....
HAPPY NEW YEAR!

Rebsingh said...

HAPPY NEW YEAR ROBYN AND LIAM!

Jareno said...

Woah- I never expected to be mentioned in the post...thanks! I'm a big Funkey fan. Happy New year!

Robyn said...

Happy New Year to you also!
I have an idea for a Happy New Year Funkey photo, so if I feel better, I'll try to get that up.

Robyn said...

Jareno ~ That was a very helpful comment. It was definitely something to move up to the main post since not everyone reads the comments when they come looking for information.
You might have saved someone from losing their game progress.
Thanks!

Ninjix said...

Yeah! Happy New Year! and if ub funkeys messes up again I know what to do thanks!

Rebsingh said...

Hey Robyn! GUESS WHAT?!? You can now leave comments on my blog! Leave a comment when you get the chance! Thank you!

(Your blog is the BEST!)

chris said...

I just want to get it out there, if you see me in a chat room then my name will be Vlurp111, not Frogboy96. Because I'm SO forgetful I can't remember my password for Frogboy96.( No matter how much I try)<:(
I'll be in holler chat now if you want to know. Add me please.

PS. Tell me; do I write alot? I think so.

chris said...

Never mind, chat isn't working.>:(

katybug99 said...

Help me somebody!! We have just downloaded 4.5 and can not enter any of the old portals-funkiki island, magma gorge, speed racer,the space one, and underwater one. When a funkey tries to enter one of the portals like funkiki island, I get the black screen that says loading funkiki island or whichever one we are trying to enter and then freezes. Then we have to control,alt,delete and end the game. Has anyone else had this problem? How to fix it???

Jareno said...

Since I've followed this blog for so long, I'll make my own Funkey Blog! I'll name it, If U.B Funkey! (The ! is included in name.) I'll have it up by tomorrow at noon. Feel free to comment on the first post!(I'll post when up.)

Roco said...

Chat worked for me :D

chris said...

Chat actually started working as soon as I posted that comment.

chris said...

I realized that now with the 4.5 update you can play a funkey's game in your crib without that specific funkey! :D

PS. Don't forget to add Vlurp111 to your buddy list! ;)

kewl said...

I still didn't get it. It's been 3 weeks. 1 more week and there's nothing left to do but give up. :(

chris said...

Woah! Don't give up. Look at me Radica told me to give up but I tryed something they didn't even tell me to try and I got the update. Even if you give up on the update, don't give up on ub funkeys.

PS. Don't forget to add Vlurp111

Pteprocks said...

Pardon my french but I am ticked off!!! I STILL don't have my Loot after ordering it 8 days ago!!! ROAR!!!

frogboy 96 said...

At least you got into Angus Lab. I still can't.

Check it out my blogger works again! Teehee... :D

Rebsingh said...

Hey Robyn! I CHECKED OUT EBAY AND FOUND...

ALL OF THE HIDDEN REALM FUNKEYS IN ALl RARITIES!! Common,RARE, VERYRARE of every single one! If you want to see the images, come see my blog!

Thank you

-Rebsingh

Anonymous said...

Hey i tryed that instla thing and it didnt work it only downloaded a read me thing and every time i tryed to read it it keeps saying:Unable to load graphics conversion filter.Continue with document coverson?"so when i click no it says this:An un expected error occurred while reading C:\Documents and Settings\****** ****Desktop\FunkeyFAQDownload_Install.doc."Then i click ok and it says:An unexpected error occured while reading C:\DOCUME~1\******~1\Desktop\FUNKEY~1.DOC. thats all

Anonymous said...

Excuse me, Robyn? when i downloaded 4.5, i clicked let's go and when it went back to the desktop, it never restarted. i havent clicked the ub funkeys icon because the website sait it would mess it up. i've waites 3 days, and no restarting of the game has happened. i just got holler, rom and drift, too. how do i fix this?

Anonymous said...

that my problem to!!!!!!! i cant go to any new wolrds i got dis white n grey one i enen i got mayersayso and henchmen and master lox i use all of 'em its not workin i update em with 45 funkey drunk i use dem i try to find hack i dont no how to get to em its anyong help me and help anoymouse

Anonymous said...

Hi - I am from Downunder and am having some similar problems. My son bought himself about 6 Funkeys with his Christmas money (including Speedrace) and when we put them in the Hub it asked us to download the 4.5 version which we did. It said we had downloaded successfully and that it would close and restart. It never re-opened. I have since uninstalled the whole thing, re-installed and downloaded the update again - and the same thing happened. Basically, he can only play with his 2 original funkeys he got with the starter pack....

Any tips????

Robyn said...

Hi all, I have posted some potential solutions in other posts on this blog, some are in the comment section (see the post "Problems with the UB Funkeys 4.5 update" on 12/21 and "UB funkey update isn't working, 'Let's Go' doesn't go" on 12/26, specifically Jill's suggestion.
My computer is running very slow, otherwise I would go get the links & post them for you here, but I'm giving up on the computer for the night!
I hope that helps, please let me know how it turns out for you. Or if you still need more help & Mattel is closed or can't help, you are welcome to post a follow up comment or email or post to the FunkeyFanForum
Thanks!

jairo m. said...

ya,um, where can i get a dream state cd? without it, i cant play with my mayer sayso,drift,henchman,and master lox
please comment back as fast as you can. thanks.

Danita Shumard said...

Hi! I got some Funkeys off of Craigslist, but they didn't have the installation CD (I knew this in advance). Whe I tried to download from the mattel website, it says 'Invalid or Corrupt'. Does anyone know where I can get the Installation CD?! Thanks!

Fred andJack said...

is there a website 4 da download thet actually works?!

Jon West said...

Here is the service page with download:
http://service.mattel.com/us/technicalproductdetail.aspx?prodno=L7288&siteid=27&catid=451